Service Desk Security Vulnerabilities

CVE-2023-6105

An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption keys being exposed. A low-privileged OS user with access to the host where an affected ManageEngine product is installed can view and use the exposed key to decrypt product database...

CVE-2023-21778

Microsoft Dynamics Unified Service Desk Remote Code Execution...

CVE-2009-4149

Cross-site scripting (XSS) vulnerability in the web interface in CA Service Desk 12.1 allows remote attackers to inject arbitrary web script or HTML via an unspecified...

CVE-2013-2630

Cross-site scripting (XSS) vulnerability in CA Service Desk Manager 12.5 through 12.7 allows remote attackers to inject arbitrary web script or HTML via unspecified...

CVE-2013-4945

Multiple SQL injection vulnerabilities in BMC Service Desk Express (SDE) 10.2.1.95 allow remote attackers to execute arbitrary SQL commands via the (1) ASPSESSIONIDASSRATTQ, (2) TABLE_WIDGET_1, (3) TABLE_WIDGET_2, (4) browserDateTimeInfo, or (5) browserNumberInfo cookie parameter to...

CVE-2013-4946

Multiple cross-site scripting (XSS) vulnerabilities in BMC Service Desk Express (SDE) 10.2.1.95 allow remote attackers to inject arbitrary web script or HTML via the (1) SelTab parameter to QV_admin.aspx, the (2) CallBack parameter to QV_grid.aspx, or the (3) HelpPage parameter to...

CVE-2021-43959

Affected versions of Atlassian Jira Service Management Server and Data Center allow authenticated remote attackers to access the content of internal network resources via a Server-Side Request Forgery (SSRF) vulnerability in the CSV importing feature of JSM Insight. When running in an environment.....

CVE-2022-26137

A vulnerability in multiple Atlassian products allows a remote, unauthenticated attacker to cause additional Servlet Filters to be invoked when the application processes requests or responses. Atlassian has confirmed and fixed the only known security issue associated with this vulnerability:...

CVE-2022-26136

A vulnerability in multiple Atlassian products allows a remote, unauthenticated attacker to bypass Servlet Filters used by first and third party apps. The impact depends on which filters are used by each app, and how the filters are used. This vulnerability can result in authentication bypass and.....

CVE-2022-26135

A vulnerability in Mobile Plugin for Jira Data Center and Server allows a remote, authenticated user (including a user who joined via the sign-up feature) to perform a full read server-side request forgery via a batch endpoint. This affects Atlassian Jira Server and Data Center from version 8.0.0.....

CVE-2022-25152

The ITarian platform (SAAS / on-premise) offers the possibility to run code on agents via a function called procedures. It is possible to require a mandatory approval process. Due to a vulnerability in the approval process, present in any version prior to 6.35.37347.20040, a malicious actor (with.....

CVE-2022-25151

Within the Service Desk module of the ITarian platform (SAAS and on-premise), a remote attacker can obtain sensitive information, caused by the failure to set the HTTP Only flag. A remote attacker could exploit this vulnerability to gain access to the management interface by using this...

CVE-2021-39115

Affected versions of Atlassian Jira Service Management Server and Data Center allow remote attackers with "Jira Administrators" access to execute arbitrary Java code or run arbitrary system commands via a Server_Side Template Injection vulnerability in the Email Template feature. The affected...

CVE-2020-36239

Jira Data Center, Jira Core Data Center, Jira Software Data Center from version 6.3.0 before 8.5.16, from 8.6.0 before 8.13.8, from 8.14.0 before 8.17.0 and Jira Service Management Data Center from version 2.0.2 before 4.5.16, from version 4.6.0 before 4.13.8, and from version 4.14.0 before 4.17.0....

CVE-2020-14180

Affected versions of Atlassian Jira Service Desk Server and Data Center allow remote attackers authenticated as a non-administrator user to view Project Request-Types and Descriptions, via an Information Disclosure vulnerability in the editform request-type-fields resource. The affected versions...

CVE-2020-4409

IBM Maximo Asset Management 7.6.0 and 7.6.1 could allow a remote attacker to conduct phishing attacks, using a tabnabbing attack. By persuading a victim to visit a specially-crafted Web site, a remote attacker could exploit this vulnerability to redirect a user to a malicious Web site that would...

CVE-2020-14166

The /servicedesk/customer/portals resource in Jira Service Desk Server and Data Center before version 4.10.0 allows remote attackers with project administrator privileges to inject arbitrary HTML or JavaScript names via an Cross Site Scripting (XSS) vulnerability by uploading a html...

CVE-2019-4644

IBM Maximo Asset Management 7.6 is vulnerable to cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session. IBM X-Force ID:...

CVE-2019-4446

IBM Maximo Asset Management 7.6 could allow an authenticated user perform actions they are not authorized to by modifying request parameters. IBM X-Force ID:...

CVE-2019-4749

IBM Maximo Asset Management 7.6 is vulnerable to cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session. IBM X-Force ID:...

CVE-2013-3323

A Privilege Escalation Vulnerability exists in IBM Maximo Asset Management 7.5, 7.1, and 6.2, when WebSeal with Basic Authentication is used, due to a failure to invalidate the authentication session, which could let a malicious user obtain unauthorized...

CVE-2019-15004

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view...

CVE-2019-15003

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view...

CVE-2019-14994

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and...

CVE-2018-19635

CA Service Desk Manager 14.1 and 17 contain a vulnerability that can allow a malicious actor to escalate privileges in the user...

CVE-2018-19634

CA Service Desk Manager 14.1 and 17 contain a vulnerability that can allow a malicious actor to access survey...

CVE-2015-5016

IBM Maximo Asset Management 7.1, 7.5, and 7.6; Maximo Asset Management Essentials 7.1 and 7.5; Control Desk 7.5 and 7.6; Tivoli Asset Management for IT 7.1 and 7.2; and certain other IBM products allow remote authenticated users to bypass intended access restrictions and read arbitrary ticket...

CVE-2016-9148

Cross-site scripting (XSS) vulnerability in CA Service Desk Manager (formerly CA Service Desk) 12.9 and 14.1 allows remote attackers to inject arbitrary web script or HTML via the QBE.EQ.REF_NUM...

CVE-2016-6072

IBM Maximo Asset Management is vulnerable to cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted...

CVE-2016-10086

RESTful web services in CA Service Desk Manager 12.9 and CA Service Desk Management 14.1 might allow remote authenticated users to read or modify task information by leveraging incorrect permissions applied to a RESTful...

CVE-2016-1596

Multiple cross-site scripting (XSS) vulnerabilities in Micro Focus Novell Service Desk before 7.2 allow remote authenticated users to inject arbitrary web script or HTML via a certain (1) user name, (2) tf_aClientFirstName, (3) tf_aClientLastName, (4) ta_selectedTopicContent, (5) tf_orgUnitName,...

CVE-2016-1595

LiveTime/WebObjects/LiveTime.woa/wa/DownloadAction/downloadFile in Micro Focus Novell Service Desk before 7.2 allows remote authenticated users to conduct Hibernate Query Language (HQL) injection attacks and obtain sensitive information via the entityName...

CVE-2016-1594

Micro Focus Novell Service Desk before 7.2 allows remote authenticated users to read arbitrary attachments via a request to a LiveTime.woa URL, as demonstrated by obtaining sensitive information via a (1) downloadLogFiles or (2) downloadFile...

CVE-2016-1593

Directory traversal vulnerability in the import users feature in Micro Focus Novell Service Desk before 7.2 allows remote authenticated administrators to upload and execute arbitrary JSP files via a .. (dot dot) in a filename within a multipart/form-data POST request to a LiveTime.woa...

CVE-2015-7448

SQL injection vulnerability in IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.9 IFIX003, and 7.6.0 before 7.6.0.3 IFIX001; Maximo Asset Management 7.5.0 before 7.5.0.9 IFIX003, 7.5.1, and 7.6.0 before 7.6.0.3 IFIX001 for SmartCloud Control Desk; and Maximo Asset Management...

CVE-2015-7487

IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.9 IFIX002, and 7.6.0 before 7.6.0.3 IFIX001; Maximo Asset Management 7.5.0 before 7.5.0.9 IFIX002, 7.5.1, and 7.6.0 before 7.6.0.3 IFIX001 for SmartCloud Control Desk; and Maximo Asset Management 7.1 through 7.1.1.13 and 7.2 for.....

CVE-2015-8481

Atlassian JIRA Software 7.0.3, JIRA Core 7.0.3, and the bundled JIRA Service Desk 3.0.3 installer attaches the wrong image to e-mail notifications when a user views an issue with inline wiki markup referencing an image attachment, which might allow remote attackers to obtain sensitive information.....

CVE-2015-5017

IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.8 IFIX005, and 7.6.0 before 7.6.0.2 IFIX002; Maximo Asset Management 7.5.0 before 7.5.0.8 IFIX005, 7.5.1, and 7.6.0 before 7.6.0.2 IFIX002 for SmartCloud Control Desk; and Maximo Asset Management 7.1 through 7.1.1.13 and 7.2 for.....

CVE-2015-4966

IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.9 FP009, and 7.6.0 before 7.6.0.2 IFIX001; Maximo Asset Management 7.5.0 before 7.5.0.9 FP009, 7.5.1, and 7.6.0 before 7.6.0.2 IFIX001 for SmartCloud Control Desk; and Maximo Asset Management 7.1 through 7.1.1.13 and 7.2 for...

CVE-2015-7395

IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.8 IFIX005, and 7.6.0 before 7.6.0.2 FP002; Maximo Asset Management 7.5.0 before 7.5.0.8 IFIX005, 7.5.1, and 7.6.0 before 7.6.0.2 FP002 for SmartCloud Control Desk; and Maximo Asset Management 7.1 through 7.1.1.13 and 7.2 for...

CVE-2015-4967

SQL injection vulnerability in IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.8 IFIX004, and 7.6.0 before 7.6.0.1 IFIX002; Maximo Asset Management 7.5.x before 7.5.0.8 IFIX004 and 7.6.0 before 7.6.0.1 IFIX002 for SmartCloud Control Desk; and Maximo Asset Management 7.1...

CVE-2015-4965

maximouiweb/webmodule/webclient/utility/merlin.jsp in IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.8 IFIX004, and 7.6.0 before 7.6.0.1 IFIX002; Maximo Asset Management 7.5.x before 7.5.0.8 IFIX004 and 7.6.0 before 7.6.0.1 IFIX002 for SmartCloud Control Desk; and Maximo...

CVE-2015-4944

Cross-site scripting (XSS) vulnerability in IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.8 IFIX003, and 7.6.0 before 7.6.0.1 IFIX001; Maximo Asset Management 7.5.x before 7.5.0.8 IFIX003 and 7.6.0 before 7.6.0.1 IFIX001 for SmartCloud Control Desk; and Maximo Asset...

CVE-2015-1934

IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.8 IFIX002, and 7.6.0 before 7.6.0.1 IFIX001; Maximo Asset Management 7.5.x before 7.5.0.8 IFIX002 and 7.6.0 before 7.6.0.1 IFIX001 for SmartCloud Control Desk; and Maximo Asset Management 7.1 through 7.1.1.13 and 7.2 for Tivoli...

CVE-2015-1933

IBM Maximo Asset Management 7.1 through 7.1.1.13, 7.5.0 before 7.5.0.8 IFIX001, and 7.6.0 before 7.6.0.1 IFIX001; Maximo Asset Management 7.5.x before 7.5.0.8 IFIX001 and 7.6.0 before 7.6.0.1 IFIX001 for SmartCloud Control Desk; and Maximo Asset Management 7.1 through 7.1.1.13 and 7.2 for Tivoli...

CVE-2014-6194

Directory traversal vulnerability in an unspecified web form in IBM Maximo Asset Management 7.1 through 7.1.1.13 and 7.5.0 before 7.5.0.6 IFIX007, Maximo Asset Management 7.5.0 through 7.5.0.3 and 7.5.1 through 7.5.1.2 for SmartCloud Control Desk, and Maximo Asset Management 7.1 through 7.1.1.13...

CVE-2014-6102

IBM Maximo Asset Management 7.1 through 7.1.1.13 and 7.5.0 before 7.5.0.6 IFIX008, Maximo Asset Management 7.5.0 through 7.5.0.3 and 7.5.1 through 7.5.1.2 for SmartCloud Control Desk, and Maximo Asset Management 7.1 through 7.1.1.13 and 7.2 for Tivoli IT Asset Management for IT and certain other...

CVE-2014-4765

IBM Maximo Asset Management 7.1 through 7.1.1.13 and 7.5 through 7.5.0.6, Maximo Asset Management 7.5.0 through 7.5.0.3 and 7.5.1 through 7.5.1.2 for SmartCloud Control Desk, and Maximo Asset Management 7.1 and 7.2 for Tivoli IT Asset Management for IT and certain other products allow remote...

CVE-2014-0915

Multiple cross-site scripting (XSS) vulnerabilities in IBM Maximo Asset Management 6.2 through 6.2.8, 6.x and 7.1 through 7.1.1.2, and 7.5 through 7.5.0.6; Maximo Asset Management 7.5 through 7.5.0.3 and 7.5.1 through 7.5.1.2 for SmartCloud Control Desk; and Maximo Asset Management 6.2 through...

CVE-2014-0914

Cross-site scripting (XSS) vulnerability in IBM Maximo Asset Management 6.2 through 6.2.8 and 6.x and 7.x through 7.5.0.6, Maximo Asset Management 7.5 through 7.5.0.3 and 7.5.1 through 7.5.1.2 for SmartCloud Control Desk, and Maximo Asset Management 6.2 through 6.2.8 for Tivoli IT Asset Management....